Shipping and return policies for jahmusik

Shipping Info

Europe / Rest Of The World Delivery

All EU/R.O.W. orders will be shipped by Royal Mail International Signed For, the cost of which is based on the weight of the order.
All EU/R.O.W orders weighing over 2kg will be sent through Interparcel online courier www.interparcel.com, the customer will be provided with a tracking number by email. Shipping times will vary with each different country.

*REST OF THE WORLD CUSTOMERS PLEASE NOTE: We are always conscious of the cost of shipping your order. It is cheaper to ship packages overseas through Royal Mail International Signed For than via an alternative courier though this is only possible for orders that weigh under 2k. Any package over 2k will not be accepted by Royal Mail and so must be sent by courier and this can reflect a sharp rise in the postage cost. In some cases the delivery charge on packages of 2k or over may be in excess of the actual cost and in such cases we will refund the balance back to the customer. For example, if on completion of your order the delivery charge is £50.00 but the actual delivery cost turns out to be £30.00 we will immediately refund you the £20.00 balance.

Return Policy

Customers must contact us within seven days of receipt regarding faulty items or goods that have been damaged in transit. These will be replaced on return to us and the return postage will be credited or refunded back to the customer. Any errors on our part will of course be rectified without cost to the customer.

Please note that some vinyl records, particularly those imported from Jamaica, a rare occurrence these days, may contain varying amounts of surface noise. We try to make sure that the records we sell are of an acceptable level and therefore do not accept responsibility for their quality.